The second group is not a different game — it is the same ruleset with a different packet source. If your TNG 24-hour limit is capped, or you would rather skip TNG entirely, go straight there.
Exactly one thing.
Gameplay, betting and the existing settlement method are all unchanged in the second group. The only difference is the packet source: the first group uses real TNG packets, the second uses platform packets.
Open a platform packet and the amount credits your game account directly; everything after that is identical.
Stakes of 2 or SH20 are available.
Three fairness statements, as published.
No TNG needed, so no account cap; no tail-matching concerns; the amount credits instantly; gameplay and feel are identical; results are open and transparent.
Usually a TNG limit, not a game fault.
TNG sets a per-account cap on how much can be claimed within 24 hours. Once it is used up, later packets will not open until earlier claims age past the 24-hour mark and the allowance is released.
There is nothing for support to fix — switch to the second group and keep playing on platform packets.
The registration guide walks all five stages with real screenshots, and the referrer UID is on that page.