The fund password
The one that guards money — no self-service reset
The fund password covers top-ups and money operations, and its setup screen appears as soon as device binding succeeds. Do not reuse it from another platform, do not use a birthday or a run of digits, and do not make it identical to your login password.
If you forget it, only support can help: there is no self-service reset, so contact live support to verify your identity and request a change.
Scam warning
Support never asks for your password
Anyone asking for your password or verification code is a scammer — support never asks. Do not screenshot and share passwords, and never give a verification code to a stranger.
Live support is reached inside the Telegram mini program. Do not look for support through a link a stranger sent you.